Back Office Services


An organization’s back office management can significantly impact its success. Large volumes of data accrue on a daily basis, from various transactional processes such as order fulfilment, applications processing, transaction processing, billing, and collections that require effective back office solutions. Godspeed IT Services is a reputed leader in empowering numerous global businesses and organizations through high quality back office BPO services that promote enhanced business efficiency and improved bottom-line.

Godspeed IT Services BPO is a leading end-to-end business process outsourcing solution provider. We have built lasting relationships with our clients based on consistent high-quality service delivery, trust and confidence. As a BPO company, Godspeed IT Services BPO has carved a niche for itself with its seasoned management and operations team at the core. Long-standing careers of our leadership team in the survey, financial services and research segment provide an unmatched insight and understanding of our client's business. Our expertise in the domains we operate in combination with a process centric approach, an unparalleled track record of seamless process migration and consistent service delivery positions us uniquely in the BPO space.


Strengthening Your Back Office Administration


Godspeed IT Services deep industry specific expertise helps us to tailor customized back office BPO services that match your business needs. We aim to enhance your service delivery excellence while ensuring compliance with industry-followed quality and security standards.


Key benefits:

Efficiency:
By using an experienced business process outsourcing provider with specialist skills, best practices and state-of-the-art technology you gain business process efficiencies and increase your effectiveness.


Cost savings:
There are significant cost savings to be made; these are due not only to reduced overhead costs and capital expenditures but to greater efficiencies achieved through superior technology.


Flexibility:
Outsourcing business processes provides access to specialist skills and expertise, enabling you to fill resource gaps as needed and to complete one-off projects without hiring new staff.


Focus:
It is generally accepted that firms perform best when they focus on their core business activities. By outsourcing non-core activities, you can use more of your resources on value-added activities


Offshore leverage:
Using our delivery centers worldwide for business process outsourcing can help you deliver new products and services to market faster e.g. projects that were previously deemed impossible due to prohibitive costs or unavailable resources now become feasible. Offshore business process outsourcing protects you in your market against competitors from other countries with a low cost base.

Why Godspeed IT ServicesBPO ?


Domain Focused

Yamaha BPO is a proven and trusted service provider to several focus industry segments including automobile, retail, financial services, utilities, franchise management and much more. We have the distinction of having migrated from single or discrete transaction processes to end-to-end functional solutions across industry segments. Also, our leadership team has extensive experience in the financial services sector providing unmatched understanding and insight into the business.


Manpower

Our operation centers are currently located in Faridabad & Greater Noida. This enables us to leverage India's highly skilled, english speaking, professionally qualified talent pool. Godspeed IT Services BPO hires only the best and the brightest professionals. Our investment in employee recruitment, training and retention provides us with the ability to rapidly increase the scale of our operations to respond to the needs of our clients.


Sustained Process Improvements

Process Excellence is given the greatest importance to ensure true and continuous value to our client's. The Process Excellence program at Godspeed IT Services is driven by reducing defects in business operations and initiatives with stress on continuous incremental improvements in each stage of a business process.


Infrastructure

Godspeed IT Services BPO's facilities spread across Faridabad and Greater Noida have been built to provide a superior working environment for attracting and retaining the best talent and providing world-class service to customer's. Currently, Godspeed IT Services BPO has 100 workstations on a single shift basis across operations centers in Faridabad and Noida. These centers have been built to international standards with the latest operations and technology infrastructure


Information Security

Godspeed IT Services BPO's information security framework addresses compliance requirements and protection of our client's and their customer's information. Our information security policies comply with international standards for optimal management of various aspects of information security including personnel, physical, systems and facility security.